Privacy Policy
Last Updated: June 22, 2026
The Shiddie Co. (“The Shiddie Co.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our websites, including theshiddieco.com, letsgetshiddie.com, and any related services, storefronts, forms, email communications, or customer support channels (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, technologies, or Services.
Any updates will be posted on this page and reflected by the updated effective date above.
Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our Services, and information received from trusted third-party service providers.
Information You Provide Directly
When interacting with our Services, you may provide:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information
- Customer service communications
- Product reviews or feedback
- Information submitted through forms, surveys, giveaways, contests, or promotions
Order and Transaction Information
When you make a purchase, we collect information necessary to process and fulfill your order, including:
- Order details
- Billing information
- Shipping information
- Transaction confirmations
- Purchase history
Payment information is processed securely by our payment processors and is not stored directly on our systems.
Information Collected Automatically
When you visit our website, we may automatically collect information including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Website interactions
- Shopping and checkout activity
This information helps us improve website performance, customer experience, and marketing effectiveness.
Cookies and Tracking Technologies
We use cookies, pixels, web beacons, tags, and similar technologies to improve your experience and better understand how visitors interact with our Services.
These technologies may be used to:
- Remember user preferences
- Analyze website traffic
- Measure advertising performance
- Improve website functionality
- Personalize content and marketing
- Support ecommerce functionality
Our website may utilize technologies provided by:
- Google Analytics
- Meta (Facebook and Instagram)
- Go HighLevel
- Stripe
- Other analytics, advertising, and business service providers
Most browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain features and functionality of our Services.
How We Use Your Information
We use personal information for business purposes including:
Providing Products and Services
- Processing transactions
- Fulfilling orders
- Delivering products
- Managing customer accounts
- Providing customer support
- Processing returns and exchanges
Communications
We may use your information to:
- Respond to inquiries
- Send order confirmations
- Provide shipping updates
- Deliver customer service communications
- Send important account notifications
Marketing and Promotional Communications
With your consent where required by law, we may send:
- Newsletters
- Product announcements
- Promotional offers
- Brand updates
- Event information
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
Analytics and Improvements
We use information to:
- Understand customer behavior
- Improve website performance
- Enhance user experience
- Develop new products and services
- Measure marketing effectiveness
Security and Fraud Prevention
We use information to:
- Detect fraud
- Prevent unauthorized activity
- Protect our business and customers
- Comply with legal obligations
Third-Party Service Providers
We work with trusted third-party providers to operate our business.
These providers may include:
- Payment processors such as Stripe
- Website hosting providers
- Customer relationship management (CRM) platforms
- Email marketing providers
- Analytics providers
- Advertising platforms
- Shipping and fulfillment partners
- Customer support providers
These providers may access personal information only as necessary to perform services on our behalf.
How We Share Information
We do not sell your personal information for monetary compensation.
We may share information with:
- Service providers assisting our operations
- Payment processors
- Shipping carriers
- Advertising and marketing partners
- Analytics providers
- Legal authorities when required by law
- Successors in the event of a business transfer, merger, or acquisition
Email Communications
If you subscribe to our newsletter, create an account, make a purchase, or otherwise provide your email address, we may send transactional and marketing communications.
Transactional emails may include:
- Order confirmations
- Receipts
- Shipping notifications
- Account-related communications
Marketing emails may include:
- Product launches
- Promotions
- Special offers
- Company news
You may opt out of marketing emails at any time.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our Services
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information involved.
Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We encourage users to take appropriate precautions when sharing information online.
Children's Privacy
Our Services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take appropriate steps to delete such information.
California Privacy Rights
California residents may have certain rights regarding their personal information, including:
- The right to know what information is collected
- The right to request deletion of personal information
- The right to correct inaccurate information
- The right to access personal information
- The right to limit certain uses of personal information where applicable
- The right not to be discriminated against for exercising privacy rights
Requests may be submitted using the contact information provided below.
Third-Party Websites
Our Services may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any websites you visit.
International Visitors
If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
By using our Services, you consent to such transfers.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
The Shiddie Co.
Email: hello@theshiddieco.com
Website: https://theshiddieco.com